Shipping Policy


Smart Kraft is committed to excellence, and the full satisfaction of our customers.
Smart Kraft proudly offers shipping services. Be assured we are doing everything in our
power to get your order to you as soon as possible. Please consider any holidays that might impact
delivery times. Smart Kraft also offers same day dispatch.


2. SHIPPING
All orders for our products are processed and shipped out in 1-2 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.


3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.


4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.


5. LOST/STOLEN PACKAGES
Smart Kraft is not responsible for lost or stolen packages. If your tracking information states
that your package was delivered to your address and you have not received it, please report to the
local authorities.


6. RETURN & REFUND
Smart Kraft allows you to return its item (s) within a period of 7 days. Kindly be advised that
the item (s) should be returned unopened and unused.


7. OUT OF STOCK ITEM PROCESS
Smart Kraft has the following options in the event there are items which are out of stock
Smart Kraft Cancel and refund out of stock items and ship remaining items in order.

8. IMPORT DUTY AND TAXES
When dealing with Smart Kraft you have the following options when it comes to taxes as
well as import duties:You have the option of pre-paying whereby Smart Kraft will include
the amount in the price of the order.

9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.


9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the filling-up this Contact Form.